Trademarks
1—Notices, conventions, and safety information
Laser notice
Avis relatif à l'utilisation du laser
Notificació del làser
Aviso de láser
Aviso sobre laser
Avvertenze sui prodotti laser
Laserinformatie
Lasererklæring
Laser-Hinweis
Laserilmoitus
Lasermerknad
Meddelande om laser
レーザーについて
레이저 고지사항
激光注意事项
雷射聲明
Conventions
Safety information
Consignes de sécurité
Informació de seguretat
Información de seguridad
Informações sobre segurança
Informazioni sulla sicurezza
Informatie over veiligheid
Sikkerhedsoplysninger
Sicherheitshinweise
Turvallisuusohjeet
Sikkerhetsinformasjon
Säkerhetsinformation
安全情報
안전 정보
安全信息
安全資訊
General caution statements
2—General information
Printer model configurations
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types
Supported paper weights
Data security notice
Identifying printer memory
Erasing printer memory
Tools required for service
3—Diagnostics and troubleshooting
Troubleshooting overview
Performing the initial troubleshooting check
Fixing print quality issues
Initial print quality check
Gray background or toner fog check
Blank pages check
Print is too dark check
Print is too light check
Paper curl check
Folded or wrinkled paper check
Solid black pages check
Repeating defects check
Skewed print check
Streaked vertical lines appear on prints check
Horizontal light bands check
Vertical light bands check
Vertical dark bands check
Vertical dark streaks with print missing check
White streaks and voided areas check
Fine lines are not printed correctly (specifically Chinese characters) check
Clipped pages or images check
Compressed images appear on prints check
Incorrect margins on prints check
Toner rubs off check
Toner specks appear on prints check
Paper jams
Avoiding jams
Identifying jam locations
Paper jam in door A
Paper jam in the rear door
Paper jam in the standard bin
Paper jam in the duplex unit
Paper jam in trays
Paper jam in the multipurpose feeder
200 paper jams
200 paper jam messages
MPF to sensor (input) jam at leading edge service check
MPF to sensor (input) jam at trailing edge service check
Tray 1 to sensor (input) jam at leading edge service check
Tray 1 to sensor (input) jam at leading edge service check (for bizhub 4702P)
Tray 1 to sensor (input) jam at trailing edge service check
Optional tray to sensor (input) jam at leading edge service check
Optional tray to sensor (input) jam at trailing edge service check
Sensor (input) static jam service check
202 paper jams
202 paper jam messages
Sensor (fuser exit) jam at leading edge service check
Sensor (fuser exit) jam at trailing edge service check
Sensor (fuser exit) static jam service check
230 paper jams
230 paper jam messages
Sensor (duplex) jam at leading edge service check
Sensor (duplex) jam at trailing edge service check
Sensor (duplex) static jam service check
240-241 paper jams
240-241 paper jam messages
MPF pick failure service check
Tray 1 pick failure service check (for bizhub 4702P)
Tray 1 to sensor (input) jam at leading edge service check (for bizhub 4702P)
Sensor (MPF paper present) static jam service check
242-244 paper jams
242 paper jam messages
243 paper jam messages
244 paper jam messages
Optional tray sensor (tray x pass-through) static jam service check
Optional tray sensor (tray x pass-through) jam at leading edge service check
Optional tray sensor (tray x pass-through) jam at trailing edge service check
Optional tray pick failure service check
User attendance messages (0–99.99)
User attendance messages
Unsupported or unresponsive toner cartridge service check
Unsupported or unresponsive imaging unit service check
Mismatched supplies error service check
Maintenance parts low service check
Printer hardware errors
111 errors
111 error messages
Printhead error service check
121 errors
121 error messages
Fuser error service check
Fuser high temperature error service check
Fuser low temperature error service check
126 errors
126 error messages
LVPS service check
LVPS mismatch service check
128 errors
128 error messages
Toner density error service check
Photoconductor measurement error service check
133 errors
133 error messages
Imaging unit CTLS error service check
140 errors
140 error messages
Main drive failure service check
155 errors
155 error messages
Cartridge drive failure service check
16y errors
161 error messages
162-164 error messages
166-168 error messages
Tray 1 pick/lift drive failure service check (for bizhub 4702P)
Optional tray pick drive failure service check
Optional tray pass-through drive failure service check
171 errors
171 error messages
Cooling fan failure service check
6yy errors
600-611 error messages
Engine error service check
Printhead communication error service check
Procedure before starting the 9yy service checks
A. Collecting the history information from the SE menu
B. Collecting the firmware logs (Fwdebug and logs.tar.gz) from the SE menu
C. Collecting the settings from the menu settings page
D. Collecting information from the user
900 errors
900 error messages
System software error service check
4—Service menus
Understanding the printer control panel
Using the printer control panel
bizhub 4702P/4402P
bizhub 3602P
Understanding the status of the power button and indicator light
Diagnostics menu
Entering the Diagnostics menu
Reports
Device Settings
Installed Licenses
Advanced Print Quality Samples
Event Log
Display Log
Print Log
Print Log Summary
Mark Log
Input tray quick print
Output bin quick feed
Printer Setup
Printed page count (mono)
Permanent page count
Enable edge-to-edge (printing)
Processor ID
Serial number
Model name
Engine setting [x]
EP setup
Printer diagnostics and adjustments
Sensor tests
List of sensor tests
Motor tests
List of motor tests
Memory tests
Registration adjust
Add-on cards tests
Margin Offset
Additional input tray diagnostics
Sensor tests
List of sensor tests
Motor tests
Service Engineer menu
Entering Invalid engine mode
Entering the Service Engineer (SE) menu
General SE
Network SE
5—Parts removal
Removal precautions
Data security notice
Identifying printer memory
Erasing printer memory
Handling ESD-sensitive parts
Controller board/control panel replacement
Updating the printer firmware
Using a flash drive
Using a network computer
Disconnecting ribbon cables
Ribbon cable connectors
Zero Insertion Force (ZIF) connectors
Horizontal top contact connector
Horizontal bottom contact connector
Vertical mount contact connector
Horizontal sliding contact connector
Low Insertion Force (LIF) connector
Printhead assembly adjustments
Printhead assembly mechanical adjustment
Printhead assembly electronic adjustment
Removal procedures
Left side removals
Left cover removal
Main drive gearbox removal
MPF gearbox removal
Fuser actuator removal
Reverse solenoid removal
Cartridge gearbox removal
MPF solenoid removal
Pick roller clutch removal
Right side removals
Right cover removal
Interconnect cable removal
Sensor (tray present) removal
Cooling fan removal
Controller board removal
Toner cartridge smart chip contact removal
Cartridge barrel shutter sensor kit removal
Front removals
Front cover removal
Front door assembly removal
Front USB port removal (bizhub 4702P)
Control panel assembly removal
Control panel flat cable removal (bizhub 4702P/4402P)
Control panel cover, buttons, and board removal (bizhub 4702P/4402P)
Control panel display removal (bizhub 3602P)
Transfer roller removal
Jam access cover removal
Sensor (front door) removal
MPF pick roller and separator pad removal
Sensor (MPF paper present) removal
Front input guide removal
Front USB port removal (bizhub 4702P)
Bottom removals
Power supply removal
Duplex assembly removal
Sensors (duplex and input) removal
Sensor (toner density) removal
Sensor (index) removal (bizhub 4702P)
Pick roller assembly removal (bizhub 4702P)
Motor (pick) assembly removal (bizhub 4702P)
Sensor (paper present) removal (bizhub 4702P)
Sensor (trailing edge) removal (bizhub 4702P)
Paper present sensor flag removal (bizhub 4702P)
Pick/lift motor gearbox removal (bizhub 4702P)
Lift cam removal (bizhub 4702P)
Sensor (trailing edge) removal (bizhub 4402P/3602P)
Pick roller assembly removal (bizhub 4402P/3602P)
Rear side removals
Rear door and cover removal
Fuser removal
Redrive assembly removal
Sensor (bin full) removal
Redrive gear plate removal
Top side removals
Top cover removal
Printhead removal
250/550-sheet option tray removals
Separator roller assembly removal
6—Component locations
Printer roller locations
Standard path rollers
Duplex path rollers
Printer sensor locations
7—Maintenance
Inspection guide
Scheduled maintenance
Maintenance parts
Resetting the maintenance counter
Lubrication specification
Cleaning the printer
8—Electrical Parts Layout
9—Printer specifications
Power consumption
Product power consumption
Sleep Mode
Hibernate Mode
Off mode
Total energy usage
Selecting a location for the printer
Noise emission levels
Temperature information
10—Options and features
Available internal options
Input/output configurations and capacities
11—Theory of operation
POR sequence
Print cycle operation
Print engine layout
Print cycle
Flowchart
Charge
Expose
Develop
Transfer
Clean
Fuse
Printer operation
Printer sections
Printer paper path
One-sided print job
Two-sided print job
Printer paper path sensors
Main drive
Tray drive
12—Acronyms
Acronyms
13—Overall wiring diagram
Trademarks
13—Overall wiring diagram